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A Human-Centred Design Approach Can Redefine How We Learn In The Future

It is a given that the environments in which we live, the lifestyles we lead, and work that we do…
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A Human-Centred Design Approach Can Redefine How We Learn In The Future

It is a given that the environments in which we live, the lifestyles we lead, and work that we do…
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Tapping into the human experience to connect, understand and retain customers

How much do you value customer experience as a determining factor of a brand, product or service’s performance?    …
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Design Thinking – A solution to achieve better employee engagement?

As pressure on business owners and managers to create new business opportunities increases, manager leaders are having to step up…
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Capitalising on creative thinking to achieve competitive advantage

With the focus on innovation in business intensifying, we need to develop new ways of thinking in order to design better solutions, services and…
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Using Journey Mapping to Design and Manage Employee Experience in Change

Using journey mapping to design and manage employee experience

As businesses transform to adapt and redirect their focus to maintain revenue streams in the wake of disruption, executives are…
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The-Case-for-a-Creative-Work-Space-Part-2

The Case for Creative Workspace – the human factor in contemporary workplace design and innovation – Part II

The human factor in contemporary workplace design and innovation After I published my last post Defined by Design on applying…
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